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faq

Avalon Gallery 425 E Atlantic Avenue, Delray Beach, FL 33483 ~ wall art and sculptures.

Each handmade item on my site is priced individually based on materials, design and size.

Custom wall art is priced individually based on materials, design and size. Dimensions and colors can be customized to fit your space. My kilns are of a certain size so in some cases multiple pieces can be created to fit an extra-large space.  To start a conversation about your custom wall art please email me at hello@robinevansstudio.com or contact me here.

There are no returns or refunds on custom pieces. Any custom art or sale items are a final sale. Read more details about my custom art.

The following items cannot be returned or exchanged:

Because of the nature of these items, unless they arrive damaged, I can't accept returns for:

Custom Orders

Items on sale

Gift cards

Most of my jewelry is one of a kind and therefore cannot be replicated exactly.  Generally, new small batches of jewelry are released every other month, however pieces sell quickly. Every piece of jewelry is individually handcrafted, packaged and shipped by me so your patience is appreciated. Though I work diligently I’m meticulous and top quality craftsmanship takes time. Sign up for my monthly emails and follow me on Instagram to see previews of new pieces and for new jewelry release dates.

Every jewelry order purchased comes in a 100% recycled jewelry box, decorated for gift giving. If you are purchasing a gift for a special occasion, please contact me, I am happy to include a personalized note for no extra charge.

Multiple piece orders will come in as few boxes as possible, unless otherwise specified. If you are placing one large order purchasing many items to be sent as gifts, please email me a word document to hello@robinevansstudio.com so I can print it out with all your important details. As always, please contact me with any questions.

The time I need to prepare an order for shipping varies. For details, see individual items.

Buyers are responsible for any customs fees and import taxes that may apply. I'm not responsible for delays due to customs or for tracking your international order.

Customers are responsible for having correct address input at the time of purchase.

I print shipping labels directly from the order receipt. I am not responsible for product shipped to an incorrect address due to input error. If you spot a shipping address error immediately after completing your purchase contact me ASAP please.

ALL glass is breakable and sharp when broken. My glass art is properly annealed in my kilns and should last a lifetime when treated properly.

Jewelry - Please take care to put your jewelry on where there is a padded landing surface such as a plush carpet in case you do accidentally drop it. When traveling, wrapping your glass jewelry in a padded jewelry box or other padded jewelry travel bag is advisable.

Art – Clean your wall art or sculpture gently with a microfiber cloth. A light touch when dusting is recommended.

Currently I am seeking one gallery for my glass + gemstone jewelry. My art is represented by Avalon Gallery.

If you are a designer or architect, please send your credentials to hello@robinevansstudio.com.

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